Terms of service
Fatat Jewellery respects your privacy and is committed to protecting the personal information you provide when using our website and services. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit www.fatatjewellery.com, purchase our products, or engage with us on digital platforms.
1. Information We Collect
When you use our website or services, we may collect the following types of personal information:
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Identity Data: name, email address, phone number, shipping and billing addresses.
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Payment Information: credit card or other payment details (processed securely via Shopify or other payment gateways).
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Order Information: details of products purchased, order history, and shipping details.
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Technical Data: IP address, browser type, device type, time zone settings, location data, and usage patterns.
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Marketing & Communications Data: your preferences in receiving marketing from us, and your communication preferences.
2. How We Use Your Information
We use your personal data to:
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Process and fulfill your orders, including managing payments, shipping, and returns.
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Provide customer support and respond to your inquiries.
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Send you updates about your orders, products, and services.
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Improve our website, services, and shopping experience.
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Communicate promotions, updates, and offers (if you have opted-in).
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Comply with legal obligations, including fraud prevention and accounting requirements.
3. Sharing Your Information
We may share your information with third parties under the following circumstances:
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Shopify: Our website is hosted by Shopify Inc., which processes your personal data to enable our e-commerce operations. View Shopify’s privacy policy.
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Service Providers: such as payment processors, shipping providers, and IT partners who assist in delivering our services.
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Legal Compliance: when required by law, or to protect our rights or those of others.
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Analytics & Advertising Partners: to help us analyze website traffic and personalize marketing (only if consented).
We do not sell or rent your personal information to third parties.
4. Cookies and Tracking Technologies
We use cookies and similar tracking tools to:
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Enhance your shopping experience.
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Remember your preferences and settings.
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Collect analytical data to improve performance.
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Support marketing campaigns (e.g., retargeting ads on social platforms).
You can manage cookie preferences in your browser settings or use pop-up consent banners (if applicable).
5. Your Rights and Choices
Depending on your jurisdiction, you may have the right to:
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Access or request a copy of the personal information we hold about you.
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Correct or update your personal information.
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Request the deletion of your data.
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Opt-out of marketing communications at any time by clicking “Unsubscribe” in our emails or contacting us at info@fatatjewellery.com.
6. Data Security
We implement appropriate technical and organizational measures to safeguard your personal data. All payments are encrypted and handled securely through trusted third-party gateways. While we strive to protect your data, no method of transmission over the internet is 100% secure.
7. International Transfers
If you are located outside of the country where our servers or Shopify’s servers are based (e.g., Canada, the U.S.), your data may be transferred, stored, and processed in jurisdictions that may not provide equivalent data protection.
By using our Services, you consent to such transfers.
8. Retention of Data
We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy, including satisfying legal, accounting, and reporting requirements.
9. Children’s Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we learn we have collected data from a child, we will delete it promptly.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date. Please review periodically. Continued use of the website constitutes your agreement to the updated terms.
11. Contact Us
For any questions about this Privacy Policy, or to exercise your rights, please contact us:
Fatat Jewellery